The most trusted voice AI platform for health systems and beyond. Combining best-in-class speech recognition, IVA & IVR solutions, omni-channel reach, and EHR integration.
Telecommunications Manager, The Valley Health System
Chief Information Officer, Tahoe Forest Health System
Director of Population Health and Care Navigation, AdventHealth Shawnee Mission
Director of Technology, Hendrick Health
Regional CIO, HCA Healthcare
Caller engagement
Health systems served
Calls per second
Parlance voice AI agents answer every call with natural conversation — inbound and outbound, around the clock. No menus. No hold time. No after-hours gap. Just healthcare conversational AI that understands what patients need and gets them there, so your team can focus on more complex needs.
Book an appointment
I can help with that!
Parlance healthcare voice AI answers immediately and routes calls accurately across every health system location.
Parlance voice AI helps patient access contact centers automate routine calls, reduce hold times, and always keeps healthcare’s digital front door open.
Parlance uses HIPAA-compliant AI-powered voice assistants to route calls across every location, automate after-hours coverage, & keep directory information up to date.
I need to book an appointment with a cardiologist.
Designed to keep calls moving, no matter the volume.
I can help with that. Here are available options near you.
Smart IVRs and IVAs — trusted by thousands of healthcare organizations nation wide.
Hi, I have to schedule an appointment with a dermatologist.
Thank you for calling General Hospital. How can I help you?
I can help with that. Here are available options near you.
I need to book an appointment with a cardiologist.
Routine calls are handled, so your team can focus on people who need complex support or empathy.
Students, parents, and applicants call with the same questions every day. Parlance answers immediately, routing callers to admissions, financial aid, or to get the help that they need.
Fast answers, accurate routing, and no unnecessary steps.
Route calls directly to patient rooms and nurse stations. See how HL7 integrations support it.
Reduce agent burnout and create a happier, more productive work environment with better retention and lower operational costs.
Parlance manages routine calls, routes each one correctly, and keeps things moving.
Legacy speech systems struggle with accuracy, routing, and real-world call complexity. Parlance handles calls more reliably, routes with precision, and improves the experience for both callers and staff with zero disruption.
Learn how operational efficiency saved this New Jersey health system nearly 1 million dollars. Parlance helped reduce repetitive work, streamline operations, and improve the caller experience.
Yes. Parlance is designed specifically for healthcare, trained to understand real patient language, accents, and intent. It continuously improves through real interactions to ensure high accuracy and reliability.
Yes. Parlance is designed specifically for healthcare, trained to understand real patient language, accents, and intent. It continuously improves through real interactions to ensure high accuracy and reliability.
Yes. Parlance is designed specifically for healthcare, trained to understand real patient language, accents, and intent. It continuously improves through real interactions to ensure high accuracy and reliability.
Yes. Parlance is designed specifically for healthcare, trained to understand real patient language, accents, and intent. It continuously improves through real interactions to ensure high accuracy and reliability.
Yes. Parlance is designed specifically for healthcare, trained to understand real patient language, accents, and intent. It continuously improves through real interactions to ensure high accuracy and reliability.
Healthcare providers across North America, Canada, and the UK rely on Parlance to deliver reliable, scalable call handling and patient access.
