Parlance generative IVR combines our proprietary phonetic names database, with AI/NLP/NLU, and integration into EHR systems, to deliver offload of PBX switchboards that is unrivaled in the industry. Performance results can be seen on day one. We provide immediate and robust ROI.
Deliver the experiences your customers want and the operational efficiencies your calling community needs. The Parlance solution quickly routes calls to the right place in any organization without old-fashioned IVR menus and long hold times. Modern, conversational AIVR™ (Parlance AI large plus generative IVR) frees up operators and reduces costs.
Deliver excellent caller experiences. Eliminate routine call routing for operators. Reduce hold times for callers.
Automate caller requests for patient rooms and nurse stations and remove these calls from the operator queue.
Accommodate time-of-day business rules for call handling.
Redundant service delivery ensures voice network access in the face of service disruptions.
User-specific applications quickly connect VIPs (executives, directors, doctors, etc.) to private destinations that are not available to public callers.
Parlance partners with customers that have unique call routing needs. For example, automating the connection between callers and to interpreter services.
Deliver excellent caller experiences. Eliminate routine call routing for operators. Reduce hold times for callers.
Automate caller requests for patient rooms and nurse stations and remove these calls from the operator queue.
Accommodate time-of-day business rules for call handling.
Redundant service delivery ensures voice network access in the face of service disruptions.
User-specific applications quickly connect VIPs (executives, directors, doctors, etc.) to private destinations that are not available to public callers.
Parlance partners with customers that have unique call routing needs. For example, automating the connection between callers and to interpreter services.
Parlance Corporation
400 West Cummings Park, Suite 2000
Woburn, MA 01801
CONNECT WITH US
Phone: 888-700-6263
Support: [email protected]
Sales: [email protected]
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ABOUT US
CONNECT WITH US
Phone: 888-700-6263
Support: [email protected]
Sales: [email protected]
