When a health system’s call navigation system suffers from inefficiencies like excessive transfers and complex phone trees, revenue is lost.
When a health system’s call navigation system suffers from inefficiencies like excessive transfers and complex phone trees, revenue is lost.
Complex call navigation stands between healthcare consumers and the resources they need. This hurts a healthcare brand’s reputation.
Each generation has unique preferences, but they all have one thing in common: they want fast service and easy access to quality healthcare.
Many consumers prefer the phone when seeking care. The quality of the healthcare front door depends on frictionless self service.
By utilizing Kaizen processes to reduce wasted labor when answering the phone, Parlance solutions save money for large health systems.
Accelerate your health system’s digital transformation. Offload PBX calls with automation and improve patient experience.
Healthcare organizations can leverage speech-driven tools as a managed service to optimize voice channels for better patient self-service.
Conversational AI improves patient experience by allowing them to utilize voice-driven self-service and by freeing up staff to provide care.
Simplify your caller’s experience with Parlance, a Nuance SpeechAttendant® replacement that offers superior performance.
Simplify the caller experience with Parlance, a Nuance SpeechAttendant® replacement that offers friction-free, speech-driven access.
Parlance Corporation
400 West Cummings Park, Suite 2000
Woburn, MA 01801
CONNECT WITH US
Phone: 888-700-6263
Support: [email protected]
Sales: [email protected]
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ABOUT US
CONNECT WITH US
Phone: 888-700-6263
Support: [email protected]
Sales: [email protected]