Why Your Health System Needs EHR Experts to Implement Conversational AI and Improve the Patient Journey

Healthcare organizations must improve the patient journey in the voice channel. They need EHR experts who know conversational AI.

How Health Systems Can Improve Patient Navigation for Each Generation

Each generation has unique preferences, but they all have one thing in common: they want fast service and easy access to quality healthcare.

The Importance of Frictionless Self-Service at the Healthcare Digital Front Door

Many consumers prefer the phone when seeking care. The quality of the healthcare front door depends on frictionless self service.