Healthcare organizations must improve the patient journey in the voice channel. They need EHR experts who know conversational AI.
Healthcare organizations must improve the patient journey in the voice channel. They need EHR experts who know conversational AI.
Each generation has unique preferences, but they all have one thing in common: they want fast service and easy access to quality healthcare.
Many consumers prefer the phone when seeking care. The quality of the healthcare front door depends on frictionless self service.