speech-enabled call routing Archives

Meet Parlance at Upcoming Healthcare Events | Details

Enhance patient experience, reduce agent burden, and deflect calls with voice-enabled call routing. Optimize your call center with Parlance.

Optimize call center performance with natural language processing and speech recognition technology. Enable patients to connect quickly.

Parlance modern IVRs and IVAs allow callers to direct conversations so patients and caregivers can effectively navigate with their voices.

Positive patient experiences are vital to hospitals. Patients who self-serve with speech-enabled call routing are more satisfied.

Phone calls are crucial to patient experience. Voice-driven call management elevates interactions & creates cohesive brand experiences.