3 min Today, the digital front door is the first touchpoint that connects patients to a health system.
3 min Today, the digital front door is the first touchpoint that connects patients to a health system.
6 min Today, the digital front door is the first touchpoint that connects patients to a health system.
3 min Today, the digital front door is the first touchpoint that connects patients to a health system.
3 min Today, the digital front door is the first touchpoint that connects patients to a health system.
3 min Change the way your health system answers the phone – replace the ‘phone tree’ with an AI-powered virtual assistant! We see health systems nationwide launching digital transformation initiatives to support ease of access for patients and automation to support business operations. But many health systems are overlooking an obvious area for improved efficiency and access.… Continue reading Modernizing the voice channel is a quick win
3 min Healthcare customer service satisfaction lags behind almost every other industry, and the COVID19 pandemic highlighted an immediate need for transformation. Healthcare customer service satisfaction lags behind almost every other industry. The COVID-19 pandemic highlighted an immediate need for transformation. During that time, hospitals and clinics faced a rapid increase in demand for information and resources that… Continue reading 4 Ways to Speed Up Your Health System’s Digital Transformation
3 min In the first 30 seconds of a patient’s interaction with your health system, you’ve set the tone for the remainder of their engagement – for better or worse. First impressions count. According to a Harvard study, it typically takes eight subsequent positive encounters to overcome a negative first impression. In healthcare, 70% of people’s first… Continue reading Improving Patient Experience with Conversational AI
2 min In 2022, Nuance SpeechAttendant® and Open SpeechAttendant®’s products were officially discontinued, leaving their customers searching for a new automated attendant solution. Callers want friction-free, speech-driven access to the people and places inside large organizations. Consumers use their voices to engage with Siri, Alexa, Google, and Netflix and get the information they need and simplify the… Continue reading Parlance is a Nuance SpeechAttendant® Replacement — Simplify Every Pathway Your Caller Can Take
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Phone: 888-700-6263
Support: [email protected]
Sales: [email protected]