Optimize call management processes, leverage skill-based routing, and increase agent availability with conversational AI.
Optimize call management processes, leverage skill-based routing, and increase agent availability with conversational AI.
Speech self-service solutions improve first call resolution rates, deflect calls, and enhance customer and agent experience.
Improve help desk operations with skills-based routing. Match callers with agents based on expertise, increasing first-call resolution.
Parlance Corporation
400 West Cummings Park, Suite 2000
Woburn, MA 01801
CONNECT WITH US
Phone: 888-700-6263
Support: [email protected]
Sales: [email protected]
SOLUTIONS
INDUSTRIES
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ABOUT US
CONNECT WITH US
Phone: 888-700-6263
Support: [email protected]
Sales: [email protected]