When a health system’s call navigation system suffers from inefficiencies like excessive transfers and complex phone trees, revenue is lost.
When a health system’s call navigation system suffers from inefficiencies like excessive transfers and complex phone trees, revenue is lost.
By utilizing Kaizen processes to reduce wasted labor when answering the phone, Parlance solutions save money for large health systems.
Parlance conversational AI solutions for healthcare understand accents and proper names better than any other speech recognition system.
Speech recognition solutions are advancing. Parlance voice-driven AI solutions accounts for the voices and accents of every caller.
Accelerate your health system’s digital transformation. Offload PBX calls with automation and improve patient experience.
Enhance patient experience, reduce agent burden, and deflect calls with voice-enabled call routing. Optimize your call center with Parlance.
IVAs reduce costs & ensure better patient experiences by handling routine calls & freeing up human agents to focus on more complex issues.
Positive patient experiences are vital to hospitals. Patients who self-serve with speech-enabled call routing are more satisfied.
Simplify your caller’s experience with Parlance, a Nuance SpeechAttendant® replacement that offers superior performance.
Phone calls are crucial to patient experience. Voice-driven call management elevates interactions & creates cohesive brand experiences.