How Healthcare CIOs Can Capitalize on Conversational AI Today 

Healthcare CIOs must modernize their hospitals and clinics by adopting a conversational AI solution for the voice channel.

Why CIOs Should Invest in Conversational AI to Save Money and Enhance Patient Access 

To ensure all patients have easy access to care, health systems must modernize with conversational AI-powered intelligent virtual assistants.

Three Reasons Phone-Based Customer Service in Healthcare is Here to Stay

The voice channel has become outdated and inefficient for most hospitals and clinics. Healthcare CIOs must automate phone-based communication.

Why Healthcare CIOs Should Automate FAQs with Conversational AI

When conversational AI is used for FAQ resolution, hold times are reduced and substantial call volumes are mitigated.

Why Effective Call Navigation is Imperative for Health Systems

Complex call navigation stands between healthcare consumers and the resources they need. This hurts a healthcare brand’s reputation.

Improve Contact Center Operations – A Quick Win

Enhance patient experience, reduce agent burden, and deflect calls with voice-enabled call routing. Optimize your call center with Parlance.

Improving Patient Experience with Conversational AI

Conversational AI improves patient experience by allowing them to utilize voice-driven self-service and by freeing up staff to provide care.

IVA Technology Frees Up Valuable Time For Human Agents To Focus On Complex Customer Concerns

IVAs reduce costs & ensure better patient experiences by handling routine calls & freeing up human agents to focus on more complex issues.