Healthcare CIOs must modernize their hospitals and clinics by adopting a conversational AI solution for the voice channel.
Healthcare CIOs must modernize their hospitals and clinics by adopting a conversational AI solution for the voice channel.
To ensure all patients have easy access to care, health systems must modernize with conversational AI-powered intelligent virtual assistants.
The voice channel has become outdated and inefficient for most hospitals and clinics. Healthcare CIOs must automate phone-based communication.
When conversational AI is used for FAQ resolution, hold times are reduced and substantial call volumes are mitigated.
Complex call navigation stands between healthcare consumers and the resources they need. This hurts a healthcare brand’s reputation.
Enhance patient experience, reduce agent burden, and deflect calls with voice-enabled call routing. Optimize your call center with Parlance.
Conversational AI improves patient experience by allowing them to utilize voice-driven self-service and by freeing up staff to provide care.
IVAs reduce costs & ensure better patient experiences by handling routine calls & freeing up human agents to focus on more complex issues.