Simplify the caller experience with Parlance, a Nuance SpeechAttendant® replacement that offers friction-free, speech-driven access.
Simplify the caller experience with Parlance, a Nuance SpeechAttendant® replacement that offers friction-free, speech-driven access.
Phone calls are crucial to patient experience. Voice-driven call management elevates interactions & creates cohesive brand experiences.
Parlance switchboard consolidation and self-service solutions help higher education institutions improve efficiency & reduce costs.
Optimize call management processes, leverage skill-based routing, and increase agent availability with conversational AI.
Improve help desk operations with skills-based routing. Match callers with agents based on expertise, increasing first-call resolution.
Reduce help desk volume & accelerate the caller experience. Parlance provides AI-powered call routing solutions.
Streamline call routing, provide self-service options, & automate routine tasks to reduce agent workload in contact centers.
Healthcare switchboard operators play a vital role in patient access & customer satisfaction, and they must be enabled to succeed.
Achieve control & sustain improvement in call management using Lean methodology. Kanban makes the case for caller self-service.
Lean Manufacturing methodology boosts customer satisfaction & brings new efficiency to healthcare contact centers.
Parlance Corporation
400 West Cummings Park, Suite 2000
Woburn, MA 01801
CONNECT WITH US
Phone: 888-700-6263
Support: [email protected]
Sales: [email protected]
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ABOUT US
CONNECT WITH US
Phone: 888-700-6263
Support: [email protected]
Sales: [email protected]