Accelerate your health system’s digital transformation. Offload PBX calls with automation and improve patient experience.
Accelerate your health system’s digital transformation. Offload PBX calls with automation and improve patient experience.
Enhance patient experience, reduce agent burden, and deflect calls with voice-enabled call routing. Optimize your call center with Parlance.
Reduce staff frustration, ease caller effort, and modernize call handling in your healthcare contact center with AI-powered automation.
Reduce friction in health systems with IVR & IVA. The right balance of automation & human interaction enhances patient & employee experience.
Parlance patient connector applications integrate with HL7 systems, connecting families to patient hospital rooms & lifting operator burden.
Healthcare organizations can leverage speech-driven tools as a managed service to optimize voice channels for better patient self-service.
Conversational AI improves patient experience by allowing them to utilize voice-driven self-service and by freeing up staff to provide care.
IVAs reduce costs & ensure better patient experiences by handling routine calls & freeing up human agents to focus on more complex issues.
Parlance modern IVRs and IVAs allow callers to direct conversations so patients and caregivers can effectively navigate with their voices.
Positive patient experiences are vital to hospitals. Patients who self-serve with speech-enabled call routing are more satisfied.