To achieve high patient satisfaction and optimize operations, health systems must automate appointment management with conversational AI.
To achieve high patient satisfaction and optimize operations, health systems must automate appointment management with conversational AI.
Parlance lifts the burden off your healthcare IT team by introducing conversational AI to the voice channel.
It’s vital to invest in a health tech company that provides a managed service rather than a prepackaged product.
Conversational AI improves the patient experience while giving time back to agents and letting them help callers in need.
When a health system’s call navigation system suffers from inefficiencies like excessive transfers and complex phone trees, revenue is lost.
Complex call navigation stands between healthcare consumers and the resources they need. This hurts a healthcare brand’s reputation.
By utilizing Kaizen processes to reduce wasted labor when answering the phone, Parlance solutions save money for large health systems.
Parlance conversational AI solutions for healthcare understand accents and proper names better than any other speech recognition system.
Speech recognition solutions are advancing. Parlance voice-driven AI solutions accounts for the voices and accents of every caller.
Learn the difference between IVR and IVA, and how IVA tech transforms & enhances the caller experience & streamlines call center operations.