3 min As advanced as most automatic speech recognition (ASR) systems are, they still have difficulty handling and recognizing proper names. The sheer volume of names in any given language presents an issue from the outset. Most English-speaking people have an average vocabulary of 20,000 to 35,000 words. However, there are more than 150,000 surnames in common… Continue reading But… can your conversational AI solution recognize a proper name?
3 min Today, the digital front door is the first touchpoint that connects patients to a health system.
3 min Today, the digital front door is the first touchpoint that connects patients to a health system.
3 min Today, the digital front door is the first touchpoint that connects patients to a health system.
3 min In healthcare, self-service technology assists patients and provides immediate access to care while reducing hold times for people who opt to speak with a live agent.
3 min Healthcare organizations need to invest in a managed service that takes the weight off their IT teams who are already burdened with countless technical responsibilities, including data management, security, and infrastructure. When health systems modernize the voice channel, Parlance takes responsibility for the implementation, day-to-day management and upkeep. As a managed service vendor, we bring… Continue reading How Investing in a Managed Service Helps Healthcare IT Teams
4 min In healthcare, self-service technology assists patients and provides immediate access to care while reducing hold times for people who opt to speak with a live agent.
3 min In healthcare, self-service technology assists patients and provides immediate access to care while reducing hold times for people who opt to speak with a live agent.
3 min Today, the digital front door is the first touchpoint that connects patients to a health system.
3 min Today, the digital front door is the first touchpoint that connects patients to a health system.
Parlance Corporation
400 West Cummings Park, Suite 2000
Woburn, MA 01801
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Phone: 888-700-6263
Support: [email protected]
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CONNECT WITH US
Phone: 888-700-6263
Support: [email protected]
Sales: [email protected]
