When conversational AI is used for FAQ resolution, hold times are reduced and substantial call volumes are mitigated.
When conversational AI is used for FAQ resolution, hold times are reduced and substantial call volumes are mitigated.
Complex call navigation stands between healthcare consumers and the resources they need. This hurts a healthcare brand’s reputation.
Healthcare organizations can leverage speech-driven tools as a managed service to optimize voice channels for better patient self-service.
Conversational AI improves patient experience by allowing them to utilize voice-driven self-service and by freeing up staff to provide care.
Parlance performs better than Nuance SpeechAttendant, offering a managed service solution to ensure callers get the best experience.
Parlance is the best choice for a Nuance SpeechAttendant replacement. We deliver speech-driven call routing as a managed service + high ROI.
Parlance Corporation
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Woburn, MA 01801
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Phone: 888-700-6263
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CONNECT WITH US
Phone: 888-700-6263
Support: [email protected]
Sales: [email protected]