Why Your Health System Needs EHR Experts to Implement Conversational AI and Improve the Patient Journey

Healthcare organizations must improve the patient journey in the voice channel. They need EHR experts who know conversational AI.

But… Can Your Conversational AI Solution Recognize a Proper Name?

Speech recognition systems often struggle with uncommon proper names, leading to caller frustration and lost revenue.

Your Boston Accent Shouldn’t Stump Conversational AI in Healthcare

Parlance conversational AI solutions for healthcare understand accents and proper names better than any other speech recognition system.