Conversational AI improves the patient experience while giving time back to agents and letting them help callers in need.
Conversational AI improves the patient experience while giving time back to agents and letting them help callers in need.
When a health system’s call navigation system suffers from inefficiencies like excessive transfers and complex phone trees, revenue is lost.
By utilizing Kaizen processes to reduce wasted labor when answering the phone, Parlance solutions save money for large health systems.
Conversational AI & speech recognition solutions ease friction in patient access centers, curb hold times, & improve the caller experience.
Learn how intelligent voice solutions allow callers to speak naturally and connect quickly, enhancing patient access and customer experience.
Identify and eliminate wasted money and time in healthcare contact centers by using Lean management practices.