Healthcare organizations must improve the patient journey in the voice channel. They need EHR experts who know conversational AI.
Healthcare organizations must improve the patient journey in the voice channel. They need EHR experts who know conversational AI.
Speech recognition systems often struggle with uncommon proper names, leading to caller frustration and lost revenue.
Parlance lifts the burden off your healthcare IT team by introducing conversational AI to the voice channel.
Parlance conversational AI solutions for healthcare understand accents and proper names better than any other speech recognition system.
IVAs reduce costs & ensure better patient experiences by handling routine calls & freeing up human agents to focus on more complex issues.
Parlance is a Nuance Speech Attendant Replacement that guarantees better performance and an enhanced patient experience.
Parlance switchboard consolidation and self-service solutions help higher education institutions improve efficiency & reduce costs.
Optimize call management processes, leverage skill-based routing, and increase agent availability with conversational AI.
Speech self-service solutions improve first call resolution rates, deflect calls, and enhance customer and agent experience.
Improve help desk operations with skills-based routing. Match callers with agents based on expertise, increasing first-call resolution.
Parlance Corporation
400 West Cummings Park, Suite 2000
Woburn, MA 01801
CONNECT WITH US
Phone: 888-700-6263
Support: [email protected]
Sales: [email protected]
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ABOUT US
CONNECT WITH US
Phone: 888-700-6263
Support: [email protected]
Sales: [email protected]