AI-powered automation helps patient access centers with IVA and IVR technology. Improve first call resolution rates and patient experiences.
Patient Access Center Automation: IVR vs. IVA
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AI-powered automation helps patient access centers with IVA and IVR technology. Improve first call resolution rates and patient experiences.
Learn the difference between IVR and IVA, and how IVA tech transforms & enhances the caller experience & streamlines call center operations.