Conversational AI solutions for patient access contact centers automate routine tasks and relieve the burdens of overworked agents.
Conversational AI solutions for patient access contact centers automate routine tasks and relieve the burdens of overworked agents.
Switching from Nuance SpeechAttendant to Parlance guarantees ROI and cost savings for healthcare organizations.
AI-powered automation helps patient access centers with IVA and IVR technology. Improve first call resolution rates and patient experiences.
Speech recognition solutions are advancing. Parlance voice-driven AI solutions accounts for the voices and accents of every caller.
Learn the difference between IVR and IVA, and how IVA tech transforms & enhances the caller experience & streamlines call center operations.
Reduce friction in health systems with IVR & IVA. The right balance of automation & human interaction enhances patient & employee experience.
IVAs reduce costs & ensure better patient experiences by handling routine calls & freeing up human agents to focus on more complex issues.