Improve help desk operations with skills-based routing. Match callers with agents based on expertise, increasing first-call resolution.
Help Desk Help vol. 2 – Skills Based Routing
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Improve help desk operations with skills-based routing. Match callers with agents based on expertise, increasing first-call resolution.
Parlance Corporation
400 West Cummings Park, Suite 2000
Woburn, MA 01801
CONNECT WITH US
Phone: 888-700-6263
Support: [email protected]
Sales: [email protected]
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CONNECT WITH US
Phone: 888-700-6263
Support: [email protected]
Sales: [email protected]