To achieve high patient satisfaction and optimize operations, health systems must automate appointment management with conversational AI.
To achieve high patient satisfaction and optimize operations, health systems must automate appointment management with conversational AI.
Conversational AI improves the patient experience while giving time back to agents and letting them help callers in need.
When a health system’s call navigation system suffers from inefficiencies like excessive transfers and complex phone trees, revenue is lost.
By utilizing Kaizen processes to reduce wasted labor when answering the phone, Parlance solutions save money for large health systems.
Simplify your caller’s experience with Parlance, a Nuance SpeechAttendant® replacement that offers superior performance.