Given the diverse backgrounds, circumstances, and abilities of patients, digital transformation efforts result in inequitable access to care.
Given the diverse backgrounds, circumstances, and abilities of patients, digital transformation efforts result in inequitable access to care.
Equity begins at an organization’s digital front door. CIOs must prioritize the ease with which consumers can access their providers.
To attract and retain Gen Z talent, health systems must implement conversational AI to reduce agent and operator burnout.
Speech-enabled solutions in healthcare appeal to Gen Z with benefits like on-demand assistance and ease of use.