Complex call navigation stands between healthcare consumers and the resources they need. This hurts a healthcare brand’s reputation.
Complex call navigation stands between healthcare consumers and the resources they need. This hurts a healthcare brand’s reputation.
Conversational AI solutions for patient access contact centers automate routine tasks and relieve the burdens of overworked agents.
Parlance conversational AI solutions for healthcare understand accents and proper names better than any other speech recognition system.
Learn the difference between IVR and IVA, and how IVA tech transforms & enhances the caller experience & streamlines call center operations.
Accelerate your health system’s digital transformation. Offload PBX calls with automation and improve patient experience.
Reduce staff frustration, ease caller effort, and modernize call handling in your healthcare contact center with AI-powered automation.
Reduce friction in health systems with IVR & IVA. The right balance of automation & human interaction enhances patient & employee experience.
Conversational AI improves patient experience by allowing them to utilize voice-driven self-service and by freeing up staff to provide care.
Optimize call management processes, leverage skill-based routing, and increase agent availability with conversational AI.
Speech self-service solutions improve first call resolution rates, deflect calls, and enhance customer and agent experience.
Parlance Corporation
400 West Cummings Park, Suite 2000
Woburn, MA 01801
CONNECT WITH US
Phone: 888-700-6263
Support: [email protected]
Sales: [email protected]
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ABOUT US
CONNECT WITH US
Phone: 888-700-6263
Support: [email protected]
Sales: [email protected]