The voice channel has become outdated and inefficient for most hospitals and clinics. Healthcare CIOs must automate phone-based communication.
The voice channel has become outdated and inefficient for most hospitals and clinics. Healthcare CIOs must automate phone-based communication.
Speech recognition systems often struggle with uncommon proper names, leading to caller frustration and lost revenue.
When conversational AI is used for FAQ resolution, hold times are reduced and substantial call volumes are mitigated.
To achieve high patient satisfaction and optimize operations, health systems must automate appointment management with conversational AI.
Parlance lifts the burden off your healthcare IT team by introducing conversational AI to the voice channel.
Complex call navigation stands between healthcare consumers and the resources they need. This hurts a healthcare brand’s reputation.
Conversational AI solutions for patient access contact centers automate routine tasks and relieve the burdens of overworked agents.
Parlance conversational AI solutions for healthcare understand accents and proper names better than any other speech recognition system.
Learn the difference between IVR and IVA, and how IVA tech transforms & enhances the caller experience & streamlines call center operations.
Accelerate your health system’s digital transformation. Offload PBX calls with automation and improve patient experience.
Parlance Corporation
400 West Cummings Park, Suite 2000
Woburn, MA 01801
CONNECT WITH US
Phone: 888-700-6263
Support: [email protected]
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ABOUT US
CONNECT WITH US
Phone: 888-700-6263
Support: [email protected]