Why Effective Call Navigation is Imperative for Health Systems

Complex call navigation stands between healthcare consumers and the resources they need. This hurts a healthcare brand’s reputation.

The Resurgence of the Voice Channel

Healthcare organizations can leverage speech-driven tools as a managed service to optimize voice channels for better patient self-service.

Improving Patient Experience with Conversational AI

Conversational AI improves patient experience by allowing them to utilize voice-driven self-service and by freeing up staff to provide care.