Complex call navigation stands between healthcare consumers and the resources they need. This hurts a healthcare brand’s reputation.
Why Effective Call Navigation is Imperative for Health Systems
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Complex call navigation stands between healthcare consumers and the resources they need. This hurts a healthcare brand’s reputation.
Healthcare organizations can leverage speech-driven tools as a managed service to optimize voice channels for better patient self-service.
Conversational AI improves patient experience by allowing them to utilize voice-driven self-service and by freeing up staff to provide care.