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      In Revenue Cycle, people and technology are our greatest assets to eliminate health disparity and achieve health equity.

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      Hendrick Health Improves Patient Experience

      Duane Donaway, Director of Technology at Hendrick Health, discusses the benefits of Parlance.

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      Put a Kaizen Lens on the Process of Answering the Phone in a Large Health System

      Learn how to reduce wasted labor and patient frustration as you transform your health system's voice channel.

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      Maryellen Featured Team Member

      Maryellen McDonnell, Senior Implementation Project Manager

      At Parlance, Maryellen ensures that every voice AI implementation delivers real, measurable results for patients, for staff, and for the health systems that depend on it. As a Senior Implementation Project Manager, she guides organizations like HCA, Providence Health, and UW Medicine through the full deployment process, turning complex technology into seamless experiences that improve patient access and reduce frustration on the phone.

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Main Menu
  • Home
  • Solutions

      Solutions

      Switchboard
      Contact Center
      Clinics
      Speech Attendant
      Call Routing
      Log in
      Request a Demo

      Featured Solution

      Unlocking the Key to Health Equity in the Revenue Cycle

      In Revenue Cycle, people and technology are our greatest assets to eliminate health disparity and achieve health equity.

  • Industries
      Healthcare
      Enterprise
      Higher Education
      Log in
      Request a Demo

      Featured Customer Story

      Hendrick Health Improves Patient Experience

      Duane Donaway, Director of Technology at Hendrick Health, discusses the benefits of Parlance.

  • Resources
      Blog
      Media
      Publications
      Glossary
      Log in
      Request a Demo

      Featured Blog

      Put a Kaizen Lens on the Process of Answering the Phone in a Large Health System

      Learn how to reduce wasted labor and patient frustration as you transform your health system's voice channel.

  • About Us
      About Us
      Our Team
      Customer Stories
      Open Jobs
      Contact Us
      Log in
      Request a Demo

      Featured Team Member

      Maryellen Featured Team Member

      Maryellen McDonnell, Senior Implementation Project Manager

      At Parlance, Maryellen ensures that every voice AI implementation delivers real, measurable results for patients, for staff, and for the health systems that depend on it. As a Senior Implementation Project Manager, she guides organizations like HCA, Providence Health, and UW Medicine through the full deployment process, turning complex technology into seamless experiences that improve patient access and reduce frustration on the phone.

is at
Come visit us!
ViVE booth #2118
PRAGMATIC, AFFORDABLE CONVERSATIONAL AI —
IN AS LITTLE AS 30 DAYS!

Parlance will have
warm, fresh cookies
again this year!

Come eat a few!
A win for patients, switchboard operators, contact center agents and front desk staff — that yields operational savings for hospitals and clinics!
Parlance will have warm, fresh cookies again this year!
Come taste some
SCHEDULE A DEMO WITH PARLANCE and
WE’LL SEND YOUR TEAM 100 HOT COOKIES!
Hundreds of health systems rely on Parlance to remove barriers to patient access.

Transform the Caller Experience

Contact us today to learn more about Parlance, to schedule a demo, and to start making call handling a critical component of your customer experience strategy.