From greeting callers and discerning intent, to authenticating identity and managing appointments, Parlance IVA solutions deliver excellent patient experiences. Most importantly, with our fully managed service we'll be with you every step of the way as your business grows and changes.

With Parlance speech-driven IVAs, your patient access center will leverage the best of today’s speech technology to bridge the gap between patient demand and staffing limitations.

Creating the right balance of AI technology and live support raises patient consumer satisfaction, reduces operational costs, and improves workforce productivity and morale.