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      We’re dedicated to helping you raise customer satisfaction. Designing, implementing, managing, and optimizing the most caller-friendly experience possible is our primary focus. It’s all we do, and no one does it better.

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Main Menu
  • Home
  • Solutions

      Solutions

      Switchboard
      Contact Center
      Clinics
      Speech Attendant
      Log in
      Request a Demo

      Featured Solution

      Unlocking the Key to Health Equity in the Revenue Cycle

      In Revenue Cycle, people and technology are our greatest assets to eliminate health disparity and achieve health equity.

  • Industries
      Healthcare
      Enterprise
      Higher Education
      Log in
      Request a Demo

      Featured Customer Story

      Hendrick Health Improves Patient Experience

      Duane Donaway, Director of Technology at Hendrick Health, discusses the benefits of Parlance.

  • Resources
      Blog
      Media
      Publications
      Log in
      Request a Demo

      Featured Blog

      Put a Kaizen Lens on the Process of Answering the Phone in a Large Health System

      Learn how to reduce wasted labor and patient frustration as you transform your health system's voice channel.

  • About Us
      About Us
      Our Team
      Customer Stories
      Open Jobs
      Contact Us
      Log in
      Request a Demo

      Featured Team Member

      Joseph Maxwell, CEO

      We’re dedicated to helping you raise customer satisfaction. Designing, implementing, managing, and optimizing the most caller-friendly experience possible is our primary focus. It’s all we do, and no one does it better.

Open Jobs

Are you looking for a great place to work? Explore the open positions at Parlance. Bring your passion, your curiosity, and your learning mindset! You can make an impact on speech-powered technology solutions that simplify communication for consumers across industries.

Are you looking for a great place to work? Explore the open positions at Parlance. Bring your passion, your curiosity, and your learning mindset… You can make an impact on speech-powered technology solutions that simplify communication for consumers across many industries.

Marketing — Open Positions

Marketing
— Open Positions

Marketing Copywriter

In this role, you will partner with the Marketing Director to write brand-supportive articles, whitepapers, case studies, blogs, social media posts, PR, and marketing headlines.

Learn More / Apply

Conversational AI Platform Development Engineer

The Conversational AI Platform Development Engineer will be a key participant in the whole scope of our application development team being…

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Engineering — Open Positions

Engineering
— Open Positions

Senior Python Developer (Remote)

We are seeking a strong Python developer to add to our development team. A successful candidate will be…

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Senior React Developer (Remote)

We are seeking a strong React developer to add to our development team… 

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Conversation Designer

As a Conversation Designer at Parlance, you will be responsible for crafting engaging and user-centered conversational…

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Service Delivery — Open Positions

Service Delivery
— Open Positions

Implementation Project Manager

As an Implementation Project Manager you will coordinate project responsibilities and maintain project plans for multiple implementation teams and projects.

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Conversation Designer

As a Conversation Designer at Parlance, you will be responsible for crafting engaging and user-centered conversational experiences…

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Open Positions

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Open Positions

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Open Positions

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Product Management — Open Positions

Product Management
— Open Positions

Senior Product Manager

We are seeking a Senior Product Manager to drive a modern Product Management function within Parlance. The role will be responsible for the vision, definition, and delivery of our cutting-edge SaaS products and services. Working across teams…

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Open Positions

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Open Positions

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Information Technology — Open Positions

Information Technology
— Open Positions

Open Positions

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Open Positions

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Posted 2 Days Ago

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Open Positions

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Posted 2 Days Ago

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Sales — Open Positions

Sales
— Open Positions

Business Development Associate

Parlance is seeking a remote part-time Business Development professional to generate qualified leads for sales executives. In this role, you will call into the healthcare systems in search of qualified prospects interested in helping their callers easily connect with them.

Learn More / Apply

Join the team

If you would like to join the Parlance team please apply to one of our open jobs.

Send Your Resume

Ready to Make a Difference?

Since 1996 Parlance has been transforming the caller experience. We are Healthtech, purpose-built to reduce friction between callers and the resources they need in healthcare. Our applications have one clear objective: Help people simplify their lives. It’s a goal that has continuously guided our pioneering work to modernize caller experiences.

 

We are a diverse team. Technology experts, Natural Language Understanding specialists, human factors aficionados, customer solutions engineers, product sherpas, client and customer advocates, caller advocates, data scientists, AI engineers, developers, designers, researchers, finance gurus, and marketing specialists.


We are Parlance – together, our team works hard to solve problems. We collaborate, we innovate, we try new things, we tackle complex challenges, and we create solutions. Join our team. Use your voice and your skillset to impact the future of speech technology solutions.

Comprehensive Health Coverage

The health and wellbeing of you and your family is most important.
Generous health and dental coverage is part of an overall package offered to team members and their dependents, to keep you happy and healthy.

Work-Life Balance

Rest, relaxation, and time away from work to connect with family and friends is so important. Fitness is important too. Do you play tennis every morning, run in the afternoon, enjoy exploring the world around you at lunch time? We offer flexible work schedules, generous paid time off, paid holidays, and remote working options, so you can integrate your work life and your personal life and so you have time renew and recharge.

Energy to Keep You Going

Snacks in the cabinets, treats & sweets on the kitchen table, strong caffeine, cold drinks, fizzy water, and more — we want to keep you energized with good eats and refreshments, every day.

Planning for Your Future

A 401(k) match, disability, and life insurance to help prepare our team for retirement and life’s unexpected events.


Parental leave of up to 12 weeks.

Learning and Career Development

At Parlance, our people are our most valuable resource. We pay for training and development opportunities, and support ongoing learning, so you can continue to develop your skillset and advance your career.

Employee Activities

The team at Parlance has many talents.
We’re empowered to solve big problems and we’re inspired to make a difference, everyday. We’re also engaged with the world and with each other. Check out some pictures of recent activities.

Parlance Corporation
400 West Cummings Park, Suite 2000
Woburn, MA 01801

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CONNECT WITH US

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Phone: 888-700-6263

Support: [email protected]

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