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5 min Building software is like solving a puzzle! When a problem stands before me, I use my creativity and problem-solving ability
4 min Parlance removes communication barriers between patients and the care they need, when they need it. In this digital age, many
3 min Complaints and staffing challenges can put an unfavorable spotlight on contact center operations. As a leader, you will feel pressure
3 min The experiences of healthcare consumers, switchboard operators, and patient access center agents are dependent on each other. In order to
4 min One of the greatest challenges faced by clinics and physician groups is an overabundance of administrative work. Office staff are
3 min HL7 messages communicate patient admission, discharge, or transfer status. These messages are initiated by electronic health record (EHR) systems. Parlance
3 min As advanced as most automatic speech recognition (ASR) systems are, they still have difficulty handling and recognizing proper names. The sheer volume of names in
3 min Today, the digital front door is the first touchpoint that connects patients to a health system.
3 min Today, the digital front door is the first touchpoint that connects patients to a health system.
3 min Today, the digital front door is the first touchpoint that connects patients to a health system.
3 min In healthcare, self-service technology assists patients and provides immediate access to care while reducing hold times for people who opt to speak with a live agent.
3 min Healthcare organizations need to invest in a managed service that takes the weight off their IT teams who are already burdened with countless technical responsibilities,
Parlance Corporation
400 West Cummings Park, Suite 2000
Woburn, MA 01801
CONNECT WITH US
Phone: 888-700-6263
Support: [email protected]
Sales: [email protected]
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ABOUT US
CONNECT WITH US
Phone: 888-700-6263
Support: [email protected]
Sales: [email protected]