![](https://www.parlancecorp.com/wp-content/uploads/GRAPHIC_BLOG_But-can-your-AI-recognize.png)
5 min In a healthcare setting, service is fundamentally about healthcare professionals attending to a community of people. There are people on
2 min Rising labor costs and increased call volumes place enormous stress on patient access centers and their employees. Repetitive tasks, insufficient
4 min To me, having a learning mindset is one of the most valuable skills to cultivate in order to ensure success
3 min As a Bostonian, I often hear people trying to imitate our native accent with the phrase, “Pahk tha cah in
4 min Patient experience in healthcare is a series of touchpoints. For the majority of healthcare consumers, the phone is the first touch
3 min Healthcare customer service satisfaction lags behind almost every other industry, and the COVID19 pandemic highlighted an immediate need for transformation. Healthcare
3 min As advanced as most automatic speech recognition (ASR) systems are, they still have difficulty handling and recognizing proper names. The sheer volume of names in
3 min Today, the digital front door is the first touchpoint that connects patients to a health system.
3 min Today, the digital front door is the first touchpoint that connects patients to a health system.
3 min Today, the digital front door is the first touchpoint that connects patients to a health system.
3 min In healthcare, self-service technology assists patients and provides immediate access to care while reducing hold times for people who opt to speak with a live agent.
3 min Healthcare organizations need to invest in a managed service that takes the weight off their IT teams who are already burdened with countless technical responsibilities,
Parlance Corporation
400 West Cummings Park, Suite 2000
Woburn, MA 01801
CONNECT WITH US
Phone: 888-700-6263
Support: [email protected]
Sales: [email protected]
SOLUTIONS
INDUSTRIES
RESOURCES
ABOUT US
CONNECT WITH US
Phone: 888-700-6263
Support: [email protected]
Sales: [email protected]