3 min In the first 30 seconds of a patient’s interaction with your health system, you’ve set the tone for the remainder
3 min One of the biggest challenges for a growing healthcare organization is providing highly satisfying patient and caregiver experiences. This is
4 min Incorporating voice-driven call routing into your health system phone network makes it easier for patients and caregivers to navigate to
5 min During the COVID-19 pandemic, patient access contact centers across the country had to condense years of healthcare industry technological development
2 min In this omni-channel world, the phone continues to be consumers’ preferred means of contacting enterprises. In healthcare, every patient journey
3 min We’ve all been there — listening to elevator music on hold while we’re trying to make a doctor’s appointment or
3 min In healthcare, 70% of consumers contact hospitals and clinics by phone. Caller experiences must be efficient and seamless for patients to feel satisfied. For contact
3 min In the first 30 seconds of a patient’s interaction with your health system, you’ve set the tone for the remainder of their engagement – for
3 min One of the biggest challenges for a growing healthcare organization is providing highly satisfying patient and caregiver experiences. This is no small feat. Spikes in
4 min Incorporating voice-driven call routing into your health system phone network makes it easier for patients and caregivers to navigate to the resources they need. Healthcare
5 min During the COVID-19 pandemic, patient access contact centers across the country had to condense years of healthcare industry technological development into just one year. Now
2 min In this omni-channel world, the phone continues to be consumers’ preferred means of contacting enterprises. In healthcare, every patient journey involves making many calls, from
Parlance Corporation
400 West Cummings Park, Suite 2000
Woburn, MA 01801
CONNECT WITH US
Phone: 888-700-6263
Support: [email protected]
Sales: [email protected]
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ABOUT US
CONNECT WITH US
Phone: 888-700-6263
Support: [email protected]
Sales: [email protected]