< 1 min Watch Joseph’s video In 2022, Nuance discontinued support for SpeechAttendant® and Open SpeechAttendant®. Organizations moving from Nuance Speech Attendant to
3 min Keys to Being a Successful Speech Application Provider Since Nuance Speech Attendant reached end-of-life in 2022, Parlance has filled the
2 min Organizations across the US, Canada, and the UK are switching to Parlance to avoid increasing their switchboard operator head count.
< 1 min Parlance is a leading provider of speech-driven self-service solutions. Our voice-first call routing applications are now compliant with key Avaya
2 min In 2022, Nuance SpeechAttendant® and Open SpeechAttendant®’s products were officially discontinued, leaving their customers searching for a new automated attendant
2 min The High Price of Old Technology Solutions for Answering the Phone in Healthcare With 25 years of experience perfecting speech-enabled
3 min The experiences of healthcare consumers, switchboard operators, and patient access center agents are dependent on each other. In order to improve the consumer experience, staff
4 min One of the greatest challenges faced by clinics and physician groups is an overabundance of administrative work. Office staff are often overwhelmed by tasks such
3 min HL7 messages communicate patient admission, discharge, or transfer status. These messages are initiated by electronic health record (EHR) systems. Parlance voice-first solutions have been helping
3 min In healthcare, 70% of consumers contact hospitals and clinics by phone. Caller experiences must be efficient and seamless for patients to feel satisfied. For contact
3 min In the first 30 seconds of a patient’s interaction with your health system, you’ve set the tone for the remainder of their engagement – for
3 min One of the biggest challenges for a growing healthcare organization is providing highly satisfying patient and caregiver experiences. This is no small feat. Spikes in
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Phone: 888-700-6263
Support: [email protected]
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