4 min One of the greatest challenges faced by clinics and physician groups is an overabundance of administrative work. Office staff are
3 min HL7 messages communicate patient admission, discharge, or transfer status. These messages are initiated by electronic health record (EHR) systems. Parlance
3 min In healthcare, 70% of consumers contact hospitals and clinics by phone. Caller experiences must be efficient and seamless for patients
3 min In the first 30 seconds of a patient’s interaction with your health system, you’ve set the tone for the remainder
3 min One of the biggest challenges for a growing healthcare organization is providing highly satisfying patient and caregiver experiences. This is
4 min Incorporating voice-driven call routing into your health system phone network makes it easier for patients and caregivers to navigate to
4 min Advancements in AI-powered automation are raising the bar for patient access centers. Automated solutions help contact centers handle routine inquiries.
3 min Change the way your health system answers the phone – replace the ‘phone tree’ with an AI-powered virtual assistant! We see health systems nationwide launching
3 min From Mission Impossible to Magnum PI, spy movies and TV shows are known for all types of thrilling espionage, surveillance, and security. Real life may
5 min In a healthcare setting, service is fundamentally about healthcare professionals attending to a community of people. There are people on both sides of these transactions,
2 min Rising labor costs and increased call volumes place enormous stress on patient access centers and their employees. Repetitive tasks, insufficient training, taxing hours, and overwhelming
4 min To me, having a learning mindset is one of the most valuable skills to cultivate in order to ensure success for oneself. It encourages constant reflection,
Parlance Corporation
400 West Cummings Park, Suite 2000
Woburn, MA 01801
CONNECT WITH US
Phone: 888-700-6263
Support: [email protected]
Sales: [email protected]
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ABOUT US
CONNECT WITH US
Phone: 888-700-6263
Support: [email protected]
Sales: [email protected]