4 min In a world where state-of-the-art smart phones, watches, and even self-driving cars are the norm, why are patients expected to put up with the clunky IVR menus that healthcare providers have used since the 90s?
2 min Inefficient communication between patients and agents drives high costs for health systems while negatively impacting patient experience.
2 min When a patient calls their healthcare provider to make an appointment or to find out the results of a medical
4 min Advancements in AI-powered automation are raising the bar for patient access centers. Automated solutions help contact centers handle routine inquiries.
3 min Change the way your health system answers the phone – replace the ‘phone tree’ with an AI-powered virtual assistant! We
3 min From Mission Impossible to Magnum PI, spy movies and TV shows are known for all types of thrilling espionage, surveillance,
< 1 min Reduce wasted labor and patient frustration. One of the most frequent processes in healthcare is also one of the most flawed.
2 min Behind the scenes of countless patient access center teams in healthcare are hardworking agents.
3 min Behind the scenes of countless patient access center teams in healthcare are hardworking agents.
3 min The discontinuation of Nuance SpeechAttendant® and Open SpeechAttendant® products has left their customers searching for a new automated attendant solution.
4 min In Boston, we tell people to “Pahk yah cah in Havahd Yahd.” Visitors to our city may find the local accent hard to understand.
2 min Since the end-of-life announcement of Nuance SpeechAttendant® and Open SpeechAttendant®, hospitals, higher education institutions, and businesses have been looking for a new solution that can serve as a replacement.
Parlance Corporation
400 West Cummings Park, Suite 2000
Woburn, MA 01801
CONNECT WITH US
Phone: 888-700-6263
Support: [email protected]
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ABOUT US
CONNECT WITH US
Phone: 888-700-6263
Support: [email protected]
Sales: [email protected]