4 min In a world where state-of-the-art smart phones, watches, and even self-driving cars are the norm, why are patients expected to put up with the clunky IVR menus that healthcare providers have used since the 90s?
2 min Inefficient communication between patients and agents drives high costs for health systems while negatively impacting patient experience.
2 min When a patient calls their healthcare provider to make an appointment or to find out the results of a medical
4 min Advancements in AI-powered automation are raising the bar for patient access centers. Automated solutions help contact centers handle routine inquiries.
3 min Change the way your health system answers the phone – replace the ‘phone tree’ with an AI-powered virtual assistant! We
3 min From Mission Impossible to Magnum PI, spy movies and TV shows are known for all types of thrilling espionage, surveillance,
4 min In healthcare, self-service technology assists patients and provides immediate access to care while reducing hold times for people who opt to speak with a live agent.
3 min In healthcare, self-service technology assists patients and provides immediate access to care while reducing hold times for people who opt to speak with a live agent.
3 min Today, the digital front door is the first touchpoint that connects patients to a health system.
3 min Today, the digital front door is the first touchpoint that connects patients to a health system.
4 min Today, the digital front door is the first touchpoint that connects patients to a health system.
3 min Today, the digital front door is the first touchpoint that connects patients to a health system.
Parlance Corporation
400 West Cummings Park, Suite 2000
Woburn, MA 01801
CONNECT WITH US
Phone: 888-700-6263
Support: [email protected]
Sales: [email protected]
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ABOUT US
CONNECT WITH US
Phone: 888-700-6263
Support: [email protected]
Sales: [email protected]