Speech-Enabled Self-Service Helps Callers Connect Quickly During Coronavirus Crisis

Parlance Relieves Operator Burden and Reduces Caller Wait TimeBoston, MA – April 2020   As health systems across the nation struggle to respond to the coronavirus crisis, they’re changing the way they do business, adopting new tools and technologies, and transforming workforces to operate efficiently and safely without sacrificing service quality. Healthcare organizations are facing… Continue reading Speech-Enabled Self-Service Helps Callers Connect Quickly During Coronavirus Crisis